Privacy

VAGCOM-OBD and the VAGCOM-OBD team take a proactive approach to privacy ensuring the necessary steps are taken to protect visitors privacy while using VAGCOM-OBD.

Use of cookies

VAGCOM-OBD uses cookies throughout the website, these files are used to track, save and store usage and interaction and allows us, via Google Analytics, to provide an enhanced, tailored experience of the website. Cookies do not collect, store or save personal information. Should you wish to deny the use of cookies from this website please take the necessary steps to block all cookies in your browser security settings. For further information on Google’s privacy policy please go to [http://www.google.com/privacy.html]. You should also be aware that other cookies may be stored on your computer by external vendors when this website uses advertisements, sponsored links or referral programs, these cookies are used for conversion/referral tracking only and no personal information is collected, stored or saved..

Communication

We have made every endeavour to ensure a secure email submission process but contacting VAGCOM-OBD and the VAGCOM-OBD team will be at your own discretion and providing personal details is at your own risk. Any personal information will be stored privately and securely until it is no longer required, see Data Protection Act 1998 for full details. Information supplied will be used by VAGCOM-OBD and the VAGCOM-OBD team to answer your queries or to assist you with any information regarding services or products offered. If requested at the time of email submission your details will also be used for email or newsletter subscription. VAGCOM-OBD and the VAGCOM-OBD team will not pass your details on to any third party, with the exception of newsletter subscribers, please see the following Newsletter section for details.

Newsletters

The VAGCOM-OBD email newsletter program informs subscribers about services and products we supply. Subscription is available at user discretion via an online automated process. Subscriptions comply with UK Spam Law as detailed in the Privacy and Electronic Communications Regulations 2003. Any personal subscriber details are held securely and in accordance with the Data Protection Act 1998. Your personal details will be provided to an external third party email campaign provider, every effort will be made to ensure this provider operates in accordance with the Data Protection Act 1998 and operates in compliance with UK Spam Laws. If you wish to request a copy of personal information held about you by The VAGCOM-OBD email newsletter program you may do so under the Data Protection Act 1998. Please use the contact form or send an email to [email protected], a small fee will be payable. Any email marketing campaign published by VAGCOM-OBD and the VAGCOM-OBD team or its owners may use tracking facilities within the actual email. The activity of subscribers is tracked and stored in a database for future evaluation and analysis. This activity may include: emails opened, emails forwarded, links clicked within the emails, the times, dates and frequency of any activity, etc. Information obtained will allow us to increase relevant content based around subscriber activity and also to enhance and refine any future email campaigns. Subscribers may un-subscribe at any time. This is via an automated system, detailed at the footer of each email campaign and is in compliance with Privacy and Electronic Communications Regulations 2003 and UK Spam Law.

External Links

Although VAGCOM-OBD always aims to provide quality, safe and relevant external links, users must still remain cautious when clicking any external link found on the VAGCOM-OBD website. Unfortunately despite their best efforts, the VAGCOM-OBD team cannot guarantee the content of any website VAGCOM-OBD provides a link to.

Adverts and Sponsored Links

VAGCOM-OBD may provide adverts and sponsored links these will typically be served through an external advertising partner, to whom will have detailed privacy policies relating directly to the adverts they serve. When click an advert or sponsored link you will be directed to the advertisers website through a referral system. This referral system may track the number of referral sent from VAGCOM-OBD using cookies.

Social Media Platforms

VAGCOM-OBD uses several social media platforms to communicate with users. Users should exercise caution when using any such social media platform in regards to their privacy and personal details. VAGCOM-OBD and the VAGCOM-OBD team will never ask for any personal or sensitive information through social media platforms and discourage users discussing sensitive details. If you must include sensitive information during communication with VAGCOM-OBD we encourage users to contact VAGCOM-OBD using the contact form or alternatively using [email protected] VAGCOM-OBD uses social sharing buttons through the website, these are used to help users share content on the VAGCOM-OBD website to social media platforms. Users are advised that social media platforms may track and save their requests, as a result should be used at their own discretion.